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Rail ServicesDepot ServicesTo provide ground support services to rail depots first requires a detailed understanding of the complexities of operating in these unique environments. OCS has invested in developing a specialist rail division to provide integrated services specifically tailored to depot safety requirements. As a Link-up accredited supplier we offer: • Depot Cleaning • Depot Security • Grounds Maintenance • Car Park Management |
 Depot Cleaning |
Depot CleaningSpecialist cleaning and servicing of depots and associated infrastructure with PTS trained operatives including: • Maintenance workshop cleaning • Graffiti removal • Lavatory Discharge activities • Sidings cleaning and protection • High level / one-off work • Washroom facilities • Office cleaning  |
Depot SecurityFull depot, site and perimeter security protection with dedicated licensed agents. • Access control • Perimeter patrol • CCTV surveillance • Train Guarding • Anti-vandalism control |
 Depot Security |
 Grounds Maintenance |
Grounds MaintenanceScheduled and responsive depot, sidings and perimeter grounds maintenance. • Vegetation control • Track Litter Removal • Winterisation |
Car Park managementFull car park management within the depot environment: • Vehicle Parking Permits • Car Park Control • Vehicle Removal • Preventing unauthorised parking |
Terminal ServicesBusy passenger rail terminals require proactive, responsive and customer focussed led teams. OCS provides customer care training, including full terminal and station familiarisation to all operatives. This engenders a culture of belonging and shared goals and generates the twin benefits of improved customer service and true value. As a Link-up accredited supplier we offer: • Terminal Cleaning • Terminal Security • Passenger Assistance • Terminal Support Services |
 Terminal Services |
Terminal Cleaning24-hour terminal and station cleaning including all routine and periodical cleaning tasks delivered by fully trained, passenger focussed cleaning operatives. Services provided include: • Litter patrols • High level and routine works and window cleaning • Washroom services • Specialist cleans • Graffiti removal • Track bed cleaning |
Terminal SecurityFull station and surrounds security protection by dedicated licensed station security agents. • Anti-terrorist patrols • Access control • CCTV surveillance • Station Guarding |
 Passenger Assistance |
Passenger AssistancePassenger flows and throughput have an enormous influence on the passengers' perception of their journey. OCS provides the personnel that assist passenger flows, reduce congestion and help enhance punctuality. • Assistance to Passengers with Reduced Mobility ( PRM ) • Porterage • Taxi Marshalling |
Terminal Support ServicesRail passengers have a right to demand exceptional service whilst travelling on our rail network and through our stations. OCS provides the extra services that help enhance overall passenger service. • Left Luggage • Lost Property • Lounge Management • Trolley Management |
 Terminal Support Services |
Fleet ServicesUK Train Operating Companies have invested heavily in improving and up dating their rail fleet. At OCS we feel it is our responsibility to protect this investment through providing the best in fleet and rolling stock cleaning and maintenance services. From specially tailored cleaning schedules to electronic monitoring of service provision OCS lead the way in fleet cleaning services. As a Link-up accredited supplier we offer: • Turnaround Cleaning • Interior Deep Cleaning • Exterior wash and Polish • On-board Train Cleaning • On-board Trolley Catering services • On-board Media Distribution |
Revenue ProtectionWith the recent investment ploughed into the rail industry by the Train Operating Companies, it is essential that revenue is collected and protected. OCS provide a range of services designed to assist in revenue collection whether at stations or on-board the trains. Services we offer include: • On-board Ticket Sales • Ticket Checking • On-board Ticket sales • Fine Enforcement • Maintenance of Self Service Ticket Machines |
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